Support

We're here to help

How do I get help?

Email us. A real person reads every message — there's no ticket queue and no chatbot. We aim to reply within one working day.

What should I include?

Tell us what you were doing and what you expected to happen. The app version helps too — you'll find it under More, at the bottom of the screen.

How do I close my account?

Open the app and go to More › Privacy Information › Delete Account, then confirm "Yes, delete my account." This immediately and permanently removes your sign-in, profile, and access — no need to email us.

Questions about plans or renewals

Individual and Family both cover three years in a single payment. See Pricing for what each plan includes, or the FAQ for how renewal works.

Privacy and what we store

KulDhan never stores documents or photos — only plain-text notes about where things are kept. Read the full Privacy Policy.

Get in touch

We read every email ourselves — no support ticket queue.

Email us