Support

We're here to help

How do I get help?

Email us. A real person reads every message — there's no ticket queue and no chatbot. We aim to reply within one working day.

What should I include?

Tell us what you were doing and what you expected to happen. The app version helps too — you'll find it under More, at the bottom of the screen.

How do I close my account?

Email us from the address on your account and ask us to close it. We'll confirm with you before anything is removed.

Questions about plans or renewals

Individual and Family both cover three years in a single payment. See Pricing for what each plan includes, or the FAQ for how renewal works.

Privacy and what we store

KulDhan never stores documents or photos — only plain-text notes about where things are kept. Read the full Privacy Policy.

Get in touch

We read every email ourselves — no support ticket queue.

Email us